Anchored Counselling Services
Welcome to Anchored Counselling Services, a business registered in Australia, ABN 95 728 583 863
These Terms and Conditions (“Terms”) govern your access to and use of our website (the “Site”), including any content, services, and features available on or through the Site. By using or accessing our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Definitions
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“Anchored Counselling Services” refers to the organisation operating this website.
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“Website” or “Site” refers to the online platform operated by Anchored Counselling Services that lists therapy and supervision services and related resources.
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“Therapist” refers to the sole practitioner listed on the Site.
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“User” refers to any person who accesses or uses the Site.
2. Use of the Website
2.1. The Site is intended to provide relevant therapy services and resources in supporting those navigating religious trauma and supervision services for other practitioners. Users may read information about the therapist, and choose to contact the therapist at their own discretion.
2.2. By using this Site, you acknowledge that you are responsible for verifying the qualifications, credentials, and suitability of the therapist contacted.
3. Disclaimer and Limitation of Liability
3.1. No Warranties: The information provided on this Site is for informational purposes only. We make no warranties, express or implied, regarding the completeness, accuracy, or reliability of any content or listings on the Site.
3.5 Complaints: Any concerns or complaints regarding the therapist’s conduct or service delivery should be directed to the relevant professional association or peak body.
4. User Responsibilities
4.1. Users are responsible for conducting their own due diligence when selecting a therapist, including verifying the qualifications, licensing, and suitability for addressing their needs.
4.2. Users agree to use the Site in compliance with applicable laws and regulations. Any misuse of the Site or harassment of therapists is strictly prohibited.
5. Intellectual Property
5.1. All content, graphics, trademarks, and other intellectual property on the Site are owned by Anchored Counselling Services or used with permission. Users may not reproduce, distribute, or exploit any content from the Site without prior written consent.
6. Changes to the Terms
6.1. Anchored Counselling Services reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site following any changes constitutes your acceptance of the revised Terms.
7. Privacy Policy
7.1. Our use of personal information is governed by our Privacy Policy. By using the Site, you consent to our collection and use of your data as described in that policy.
8. Governing Law and Dispute Resolution
8.1. These Terms and any disputes arising out of or relating to them will be governed by the laws of Australia.
8.2. Any disputes that cannot be resolved amicably will be resolved through arbitration in Australia, except for matters that may be brought before a court.
9. Digital Products
9.1. “Digital Products” refers to any non-physical goods sold through the Site, including downloadable files, eBooks, course materials, templates, audio/video content, or online course access. Purchasing a Digital Product constitutes agreement to these Terms in full.
9.2. Upon purchase, you receive a non-exclusive, non-transferable licence for personal, non-commercial use only; all intellectual property remains owned by Anchored Counselling Services, and any reproduction, distribution, modification, or resale is strictly prohibited.
9.3. Digital Products are delivered electronically via download link, email, or membership area after payment is confirmed, and while we provide reasonable support, we are not liable for download failures or technical issues beyond our control.
9.4. Digital Products are provided in standard file formats and are generally compatible with common software; we do not guarantee compatibility with future devices, operating systems, or updates.
9.5. Digital Products are for educational or personal development purposes only and do not constitute professional advice or establish a therapist-client relationship; please seek personalised support when required.
9.6. Digital Products are non-refundable once delivered, with refunds considered only in rare cases such as verified technical failure that cannot be resolved within a reasonable time.
9.7. Digital Products are provided “as is,” and to the maximum extent permitted by law, our liability is limited to the amount paid for the product; we are not responsible for indirect, consequential, or special losses.
9.8. All Digital Products and related materials are the intellectual property of Anchored Counselling Services and may not be copied, shared, or reproduced without express written permission.
9.9. We may update or revise Digital Products from time to time, and while updates may occasionally be provided, ongoing access to future versions is not guaranteed unless explicitly stated at purchase.
9.10. These Digital Product Terms are governed by Australian law and do not limit your rights under Australian Consumer Law, including your entitlement to remedies in the case of major faults or misrepresentation.
10. Contact Information
For any questions or concerns regarding these Terms, please contact us at [email protected]
By accessing and using the Site, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.